Logistics
Accurate delivery information for excellent customer experience
Ensure up to date information about consignments and deliveries, using multiple communications channels, to suit your customers’ needs. This is equally valuable for B2B shipments as for B2C deliveries.
Increased successful deliveries
The Custom Touch
Customized Experience
Customized Experience
Enabling the end-customers to specify the frequency and the preferred channel for notifications.
Secure Transaction
Secure Transaction
Apply Multi-Factor Authentication to ensure secure customer transactions and confirmations
Protect Your Customers Identities
Protect Your Customers Identities
Use Caller Anonymization, to protect the personal information of your customers and your employees
Reduce the load on your contact centre
Reduce the load on your contact centre
Apply custom Chatbots to help divert traffic away from your contact centre for customer inquiries about deliveries
